Privacy Policy
Last updated: 11 September 2026
Bowla Design respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Bowla Design (“Bowla Design”, “we”, “us” or “our”) collects, uses, stores and discloses personal information when you visit our website, https://www.bowladesign.com.au/ (the “Website”), contact us, request our services, or otherwise interact with us.
We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, where applicable.
- Who we are
Bowla Design is a Melbourne-based fashion design and product development business providing services including fashion design, product development, merchandise and manufacturing-related services.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: hello@bowladesign.com.au
- Personal information we collect
Depending on how you interact with us, we may collect personal information including:
- your name;
- business or company name;
- email address;
- telephone number;
- billing or business information;
- information you provide when making an enquiry or booking a consultation;
- information about your fashion, design, product development or manufacturing requirements;
- information contained in correspondence between you and Bowla Design;
- information relating to projects, products, designs or services you engage us to provide;
- information you voluntarily provide through forms, emails or other communications; and
- technical information about your use of our Website, such as IP address, browser type, device information and pages visited, where this information is collected through cookies, analytics or similar technologies.
We generally do not seek to collect sensitive information. Please do not provide sensitive personal information through the Website unless it is reasonably necessary for the service you are requesting.
- How we collect personal information
We may collect personal information:
- directly from you when you contact us;
- when you submit an enquiry or consultation request;
- when you communicate with us by email, telephone or other channels;
- when you engage us to provide services;
- when you provide information in connection with a project;
- automatically when you use our Website, including through cookies and similar technologies; and
- from third parties where it is reasonably necessary to provide our services or conduct our business.
Where reasonably practicable, we will collect personal information directly from you.
- How we use your personal information
We may use personal information for purposes including:
- responding to enquiries;
- arranging consultations;
- providing fashion design and product development services;
- managing client relationships;
- developing, producing or coordinating products and projects;
- communicating with clients, suppliers and service providers;
- providing quotations, proposals and other business information;
- managing payments, invoices and administration;
- improving our Website, services and customer experience;
- sending information about our services where permitted by law;
- maintaining the security and functionality of our Website;
- complying with legal and regulatory obligations; and
- other purposes that you would reasonably expect in the circumstances or that you have otherwise consented to.
We will not use your personal information for unrelated purposes unless permitted or required by law.
- Marketing communications
From time to time, we may use your contact information to send you information about Bowla Design, our services, projects, updates or other information that may be relevant to you.
Where required by law, we will obtain your consent before sending direct marketing communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe facility included in the communication or by contacting us at hello@bowladesign.com.au.
- Disclosure of personal information
We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.
Depending on the services we provide, recipients may include:
- professional advisers;
- accountants, lawyers and other consultants;
- website, hosting, IT and technology providers;
- email and communication service providers;
- payment and financial service providers;
- analytics and marketing service providers;
- contractors and suppliers involved in delivering our services;
- manufacturing, production or logistics partners where required for a client’s project; and
- government authorities or other parties where disclosure is required or authorised by law.
We do not sell your personal information.
- Overseas disclosure
Some of our service providers, technology providers, suppliers, manufacturers or other business partners may be located outside Australia or may store or process information overseas.
Where personal information is disclosed overseas, we will take reasonable steps to ensure that it is handled in accordance with applicable privacy laws, where required.
If you engage Bowla Design for a project involving offshore manufacturing or international suppliers, information reasonably necessary to perform that project may be shared with relevant overseas parties.
- Cookies and analytics
Our Website may use cookies and similar technologies to improve functionality, understand how visitors use the Website, remember preferences and measure Website performance.
We may also use third-party analytics or marketing technologies, depending on the services currently configured on the Website.
These technologies may collect information such as:
- IP address;
- browser and device information;
- pages visited;
- approximate location;
- referral information;
- time spent on the Website; and
- interactions with Website content.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.
- Third-party websites
Our Website may contain links to third-party websites, social media platforms or other online services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
- Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should take reasonable steps to protect your own information, including keeping passwords and account information confidential where applicable.
- Retention of personal information
We retain